Does Riverty Back in Flow participate in the dispute settlement procedure?

The EU Commission provides an option for online dispute resolution for consumers under As a result, consumers can sort out disputes arising from online orders (purchase of goods and services) without calling in a court of law (online dispute resolution, ODR).

Moreover, the German Consumer Dispute Resolution Law (VSGB) has created out-of-court dispute resolution bodies that are available for consumers in case of conflicts with companies provided the companies agree to take part in this.

Riverty Services GmbH does not take part in the dispute resolution procedure within the meaning of ODR and VSBG.