Do I need a log-in to be able to use Riverty Back in Flow?

You only need your personal reference number to log in. After you have entered this number together with your postcode, you can access all the services and information, which you need to settle your claim. In order to protect your data and privacy, information affecting several areas are saved in a separate protected area, which can only be accessed after you have entered your PIN.

Information on PIN activation is provided in the FAQ under "How do I get my PIN?".

Information on the protection of your data is provided in the FAQ under "How secure is Riverty Back in Flow?".