In Germany, every collection agency is required to register with the competent authority, which is usually the regional or higher regional court. The granting of a licence as a collection agency is based on certain conditions: For example, the authority checks the qualification, reliability as well as the subject-specific practical and theoretical competence. You can easily check whether a collection company is registered in the register of legal service providers (Rechtsdienstleistungsregister).
Moreover, Riverty Back in Flow is a member of the national association of German collection agencies, Bundesverband Deutscher Inkasso-Unternehmen e.V. (BDIU). Companies have to fulfil high requirements to become members. For example, the association checks every company for compliance with the applicable law, professionalism and transparency in working with customers.
More information at www.inkasso.de.