Claim & payment
Do you have questions regarding the account or need more information on the payment process? We answer your questions here.
- Why have I been contacted by Riverty Back in Flow?
- Can I pay my arrears online even if I do not have a bank account in Germany?
- Why did I receive a letter from Riverty Back in Flow? I do not know anything about this matter.
- I think that the amount stated in the letter does not correspond to the actual claim. What should I do?
- I have already settled the account. What do I do now?
- What happens if I do not pay the account?
- What should I do if the claim is not justified?
- Does Riverty Back in Flow provide a report about me to a credit rating agency, such as Schufa?
- How do I conclude the collection process?
- Why is Riverty Back in Flow not a rip-off?
- How do I pay my arrears?
- Which payment methods are available on Riverty Back in Flow?
- How can I pay the total amount right away at Riverty Back in Flow?
- Can I also pay by bank transfer with Riverty Back in Flow?
- What can I do if my preferred payment method is rejected?
- Why can´t I use the payment option I have selected?
- What is a special payment at Riverty Back in Flow?
- How do I make a special payment or payment by instalments on Riverty Back in Flow?
- How do I make a payment by instalments at Riverty Back in Flow?
- What happens if I do not remit or pay my instalments on time?
- I have agreed to payment by instalments and cannot pay. What should I do?