Questions on Riverty Back in Flow
Get an overview of the possibilities. Here you will find answers to your questions - from simple and quick explanations to detailed expert knowledge.
Frequently asked questions
Here we clarify the most important questions for you - in simple and easy-to-understand terms:
From direct payment options to payments by instalments.
About us
- What is Riverty Back in Flow?
- How does Riverty Back in Flow work?
- What is the best way to contact Riverty Back in Flow and at what time?
- How can I complain or provide feedback to Riverty Back in Flow?
- How are payments processed at Riverty Back in Flow?
- Does Riverty Back in Flow participate in the dispute settlement procedure?
Reform on Collection Remuneration
How to use Riverty Back in Flow
- How does the Riverty Back in Flow login work?
- Do I need a log-in to be able to use Riverty Back in Flow?
- How do I get the PIN?
- Where do I enter the reference number?
- My reference number is wrong. What can I do?
- Where do I find my reference number?
- How does the digital Finance Overview work?
- How can I delete my profile?
- I have misplaced my log-in data (reference number). How can I access my Riverty Back in Flow profile now?
- How can I delete my data in Riverty Back in Flow?
- How can I change the language on Riverty Back in Flow?
- Which browsers can I use Riverty Back in Flow with?
- Are there any video instructions for using the portal?
Security & data protection
- How secure is Riverty Back in Flow?
- Where does Riverty Back in Flow get my data from?
- What happens to my personal data?
- Does Riverty Back in Flow store my data?
- Which data does Riverty Back in Flow store - for how long and for what purpose?
- Why does Riverty Back in Flow process my data without my prior approval?
- Does Riverty Back in Flow need my prior consent in order to process my data?
- Does Riverty Back in Flow forward my data to courts and bailiffs?
- Why has Riverty Back in Flow obtained a credit report on me?
- Does Riverty Back in Flow use cookies?
- Why can I trust Riverty Back in Flow?
- How can I check whether Riverty Back in Flow is respectable?
- What can I do if my data has been stolen?
Claim & payment
- Why have I been contacted by Riverty Back in Flow?
- Can I pay my arrears online even if I do not have a bank account in Germany?
- Why did I receive a letter from Riverty Back in Flow? I do not know anything about this matter.
- I think that the amount stated in the letter does not correspond to the actual claim. What should I do?
- I have already settled the account. What do I do now?
- What happens if I do not pay the account?
- What should I do if the claim is not justified?
- Does Riverty Back in Flow provide a report about me to a credit rating agency, such as Schufa?
- How do I conclude the collection process?
- Why is Riverty Back in Flow not a rip-off?
- How do I pay my arrears?
- Which payment methods are available on Riverty Back in Flow?
- How can I pay the total amount right away at Riverty Back in Flow?
- Can I also pay by bank transfer with Riverty Back in Flow?
- What can I do if my preferred payment method is rejected?
- Why can´t I use the payment option I have selected?
- What is a special payment at Riverty Back in Flow?
- How do I make a special payment or payment by instalments on Riverty Back in Flow?
- How do I make a payment by instalments at Riverty Back in Flow?
- What happens if I do not remit or pay my instalments on time?
- I have agreed to payment by instalments and cannot pay. What should I do?
Collection costs
- Collection fees or collection costs: What is the right term?
- How high are the collection costs at Riverty Back in Flow?
- Is the amount of collection fees regulated by law?
- Why do I have to pay collection costs in addition to the actual account?
- What can I do to keep my collection costs down?
- The collection proceedings are not justified. Do I still have to pay the collection fees?
Insolvency & over-indebtedness
Titling & enforcement procedure
- I have received a default summons. What do I have to do now?
- I have received an enforcement order. What do I have to do now?
- I have received a letter from a bailiff. What do I do now?
- My account has been attached. How can the account be unblocked?
- My salary has been attached. How do I get out of this?
- I have received an attachment. How do I get out of this?
Riverty Back in Flow & Paigo GmbH
Expert Knowledge
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COLLECTION REMUNERATION